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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samuel V

September 11, 2026

5  out of  5
rating by Samuel V
"Informa muy bien y es muy amable"
We responded:
"Thank you for the great review."
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Arianna Arendt

September 10, 2026

5  out of  5
rating by Arianna Arendt
"I spoke with William Vu and he was extremely kind and helpful got straight to the point and made switching really easy I appreciate the help"
We responded:
"Thank you for the 5 Star review. "
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Cecilia Clifton

September 1, 2026

5  out of  5
rating by Cecilia Clifton
"Hi Gladys! I just wanted to thank you so much for all your help. You did a wonderful job, and I truly appreciate you taking the time to help me. Thank you for being so patient with all my questions and for having such a soothing voice. You really made me feel comfortable and at ease. Thank you again! ❤️"
We responded:
"Thank you for the great review. "
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Vanessa

September 1, 2026

5  out of  5
rating by Vanessa
"Michael was attentive , and offered me good customer support took care of my issue well. I recommended"
We responded:
"Thank you for the 5 star review."
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Boysxphotography

August 31, 2026

5  out of  5
rating by Boysxphotography
"excellent service and they gave me a very reasonable rate, thanks again Miguel."
We responded:
"Thank you for the 5 star review!"
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Teresa Salazar

August 1, 2026

5  out of  5
rating by Teresa Salazar
"I have been with this State Farm Office for a very long time. Mr. Mario, Ms. Denise and Ms. Cindy have always been so empathetic, supportive and patient with all my questions concerning my policies!! It is always a joy to call their Office !
I recommend 💯 Love you guys 🙏🏻🫂🥰"
We responded:
"Thank you for the kind words. We truly appreciate you as a customer."
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Chris Castaneda

July 14, 2026

5  out of  5
rating by Chris Castaneda
"My agent Mario C., does his job in a professional manner."
We responded:
"Chris, thank you for your business and appreciate the 5 star review ."
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Francisco Islas

July 2, 2026

5  out of  5
rating by Francisco Islas
"Denise, is "THE BEST!!!!!" State farm representative that I've ever worked with actually best insurance agent that I've ever worked with."
We responded:
"Francisco thank you for the great review. We are lucky to have Denise in the office, appreciate the kind words."
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Inelle Green

June 15, 2026

5  out of  5
rating by Inelle Green
"I love the staff they are professional and empathetic for me in financial situation I'm currently in."
We responded:
"Hi Inelle, thank you for trusting us with your insurance needs and for the great 5 star review."
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Susana Arce

June 3, 2026

5  out of  5
rating by Susana Arce
"Mario Cristo State Farm office always takes care of my families insurance needs . All of the staff is courteous , efficient and knowledgeable . It is always a pleasure to speak with them and I always feel confident that they are handling our policies with our best interest in mind . I would definitely recommend them !!"
We responded:
"Hi Susana- thank you for the great review. Appreciate your business. "
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Elva Gutierrez

June 2, 2026

5  out of  5
rating by Elva Gutierrez
"Mario is a gem to have as your rep. He is knowledgeable in areas of all types of insurance. He is honest and direct when answering questions. He has a way of calming customers down when it feels overwhelming."
We responded:
"Elva, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mario Cristo’s Team is just a call or email away!"
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Nicholas La Favre

March 26, 2026

5  out of  5
rating by Nicholas La Favre
"This insurance office is very helpfull. We have been clients of theirs for 17 years and going!! Denise has always been supportive and helpfull whenever we had issues or inquiries."
We responded:
"Hi Nicholas, thank you for being a loyal customer and for trusting Denise with all your insurance needs and questions. "
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Sheila La Favre

March 26, 2026

5  out of  5
rating by Sheila La Favre
"I have been with State Farm since I was 15yrs. Denise was in the office when I first got my license and now she's there to see my kids get their's. I have nothing but great things to say about Denise, Mario, and the whole team."
We responded:
"Thank you for trusting our office with your insurance needs through the years . "
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Ricardo Olivarez

March 14, 2026

5  out of  5
rating by Ricardo Olivarez
"Denise the office manager explained the home insurance provision for off site storage coverage. Insurance contracts are challenging and she was patient, professional, and competent in doing so. Denise is a real pro."
We responded:
"Thank you for the great 5-Star review. "
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Alan Voong (Sharkbait)

March 13, 2026

5  out of  5
rating by Alan Voong (Sharkbait)
"Great people! great service! cant ask for anything els!"
We responded:
"Alan thank you for trusting us with your insurance needs. Truly appreciate the great review."
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Megan K. Elmgren

January 20, 2026

5  out of  5
rating by Megan K. Elmgren
"First and foremost, let me begin by saying how phenomenal Denise Pollack has always been with dealing with me and my family and our insurance needs. She’s always professional, respectful, due diligent, informative, and most importantly, always kind and considerate. Our family has been nothing but pleased with the services we’ve received for at least me period, The last 36 years Denise Pollack has 10 out of 10! 🌟"
We responded:
"Thank you for the great review. Denise is a great asset to the office and to all of our customers. "
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Randall Konoske

December 6, 2025

5  out of  5
rating by Randall Konoske
"On August 2nd 2025 our lives changed drastically. Our son lost his life in a car mishap. The car was a total loss and we weren't sure how to proceed with a State Farm claim. After making a call to Mario Cristo’s office at State Farm we spoke with Denise. She gave us excellent advice on how to proceed and put our minds at ease. Denise guided us through the process and monitored it to completion. She was wonderful! Our experience with State Farm and Mario Cristo’s office was very positive.
Randy and Bonnie Konoske"
We responded:
"Randy I’m glad that Denise was able to assist you through this tough situation. Truly appreciate you kind words. "
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Elvy Rodil Napier

December 4, 2025

5  out of  5
rating by Elvy Rodil Napier
"DENISE is awesome, she deserves 5 STARS. She takes her time answering my inquiries and she is always pleasant."
We responded:
"Elvy thank you for the great 5 star review. "
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Teri Roller

November 14, 2025

5  out of  5
rating by Teri Roller
"I am thrilled Every single time I speak with Denise Pollack! She is an expert at her craft and always friendly and willing to go the extra mile in all explanations of all policies! Even the ones I don’t hold. Always looking out for me for about 25+ years. She has NEVER wavered. I’m sure she makes everyone feel like family. She’s the best!"
We responded:
"Hi Teri, thank you for the great review. We are lucky to have you as a customer and lucky to have Denise to be able to help you. "
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Lina Ali

November 12, 2025

5  out of  5
rating by Lina Ali
"Denise is absolutely My Favorite if Denise not in the office I don’t talk to anyone although everybody is super sweet super nice but Denise is my girl and she is super patient with me every month. I add cars remove cars and she always called me back. She always take care of me and I’m so grateful for her."
We responded:
"Hi Lina, we truly appreciate your business. Thank you for taking the time to give us a detailed review and to acknowledge Denise. "
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Wanda

November 12, 2025

5  out of  5
rating by Wanda
"We’ve been with these folks for over 30 years The same office in West Covina I can tell you from personal experience that Denise and the office staff are excellent. Denise works very hard at helping the client. She’s very knowledgeable in the area of insurance and Always makes you feel like you’re the only client they have very personable very good people to work with dealing with Insurance can sometimes be frustrating but they help you navigate all of that. Ask for Denise she’s great."
We responded:
"Hi Wanda, we truly appreciate your business and loyalty to our office. Thank you for taking the time to give us a detailed review and to acknowledge Denise. "
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Pastor Stan Doll

November 11, 2025

5  out of  5
rating by Pastor Stan Doll
"Denise helped me out and answered all of my questions. I love it that every time I call, someone answers! She really knows her stuff, and when we updated our policies with new cars, everything was handled quickly and it was done with ease! Nice work, and thank you!"
We responded:
"Thank you for taking the time to give our office a great review. Additionally, we truly appreciate the kind words for Denise. "
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Angela Castro

November 11, 2025

5  out of  5
rating by Angela Castro
"I stopped by the office of State Farm insurance located at:
1043 S. Glendora Ave. Suite C
West Covina, CA. 91790
I received a very warm happy welcome by Denise Pollock.
She helped me get insured with my auto insurance.
Denise Pollock is a very nice polite respectful attentive person.
She has a positive attitude towards assisting customers with ttheir insurance needs.
Her performance in customer service is overall awesome!
Denise Pollock's representation denotes strong loyalty and dedication in her passion of representing State Farm insurance.
Denise Pollock is there to help assist you.
And State Farm
Like a good neighbor, State Farm is there!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Tracy Evans

September 22, 2025

5  out of  5
rating by Tracy Evans
"Thanks Denise & Mario for always helping me and my family with our insurance needs. You all are the best of the BEST!!!!
Denise has been helping me for many decades now, she is extremely knowledgeable, professional, kind, caring and truly an exceptional representative for State Farm. I have been very blessed with her abilities to explain everything to me. She is such a valuable employee and person. Thank you Denise for helping me all these years. You are one of a kind, the best kind!"
We responded:
"Hi Tracy, thank you for the great review. We truly appreciate your loyalty and it’s an absolute pleasure to have you as a customer."
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Diana Dobrenen

September 17, 2025

5  out of  5
rating by Diana Dobrenen
"Denise Pollock always provides outstanding customer service and support."
We responded:
"Thank you for taking the time to leave a review. We also for being a loyal customer throughout all these years. "