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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nevaeh barrett

March 14, 2025

5  out of  5
rating by nevaeh barrett
"Great company! I recommend State Farm. Mario was very helpful with all the questions that I had. Great customer service."
We responded:
"Thank you for the 5 Star review. "
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Sthef G

March 14, 2025

5  out of  5
rating by Sthef G
"Great experience! Would recommend to anyone, great staff overall! See Mario or any staff member, they will take care of you."
We responded:
"Thank you for the kind words and great review. "
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17louii

March 13, 2025

5  out of  5
rating by 17louii
"Martha is always so helpful when helping me out with my account. She goes above and beyond. Always makes sure that I get the best deal"
We responded:
"Thank you for trusting us with your insurance business. "
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Steven Rowe

March 11, 2025

5  out of  5
rating by Steven Rowe
"Denise has always provided professional help with my State Farm account, offering accurate responses to my questions. She is patient and knows her stuff."
We responded:
"Thank you for the 5 star review. "
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Elid Martinez

March 3, 2025

5  out of  5
rating by Elid Martinez
"The agent martha it’s a great agent we are really satisfied with her service"
We responded:
"Thank you for trusting us with your insurance needs."
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Chan Wilson

February 27, 2025

5  out of  5
rating by Chan Wilson
"Martha is so helpful and very friendly. I appreciate her great customer service."
We responded:
"Thank you for the great review. "
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Jessica Rivas

February 22, 2025

5  out of  5
rating by Jessica Rivas
"Súper recomendado excelente servicio al cliente Pregunten por Martha una persona muy atenta"
We responded:
"Gracias por confiar en nuestra oficina. Se le agradece su patrocinio."
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Jean Hurley

February 11, 2025

5  out of  5
rating by Jean Hurley
"Always a pleasure to call State Farm and speak with Denise Pollock, a long-time office manager I consider a friend. No matter the question or issue, Denise has always provided courtesy, professionalism and all the questions I put to her are answered immediately or she will find the answer and get back to me as soon as possible. I was quite pleased to find her still there to assist me upon the change of guard to Mario Cristo's office in West Covina. I consider her a great player on my team and so glad she is still there to assist me. Pretty sure Mario Cristo is happy he kept her!"
We responded:
"Hi Jean, thank you for trusting us with your insurance needs. We are lucky to have you as a customer and truly appreciate the kind word for Denise. "
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Steven

February 4, 2025

5  out of  5
rating by Steven
"Mario is always there willing to help or answer any of my questions, the staff actually cares & they are very knowledgeable as well. I highly recommend you give them a call!"
We responded:
"Thank you for the 5 star review. "
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Samantha Ramirez

February 1, 2025

5  out of  5
rating by Samantha Ramirez
"Martha Chavez was so helpful with reinstating my insurance, giving me a great price and was very knowledgeable. She’s so sweet, very personable and an overall great employee. So grateful to have her work with me."
We responded:
"Samantha, thank you for the 5 star review and for trusting our office with your auto insurance."
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Joel Perez

January 27, 2025

5  out of  5
rating by Joel Perez
"Buen servicio y micha amavilidad"
We responded:
"Hi Joel, thank you for the great review, we truly appreciate your kind words and your business. "
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Alejandro Gutierrez

January 7, 2025

5  out of  5
rating by Alejandro Gutierrez
"Great experience Martha she help me a lot with my insurance needs .thanks"
We responded:
"Thank you for your great five-star review. We truly appreciate your business."
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Angel Valladares

December 17, 2024

5  out of  5
rating by Angel Valladares
"Marta and the team have the best customer service. I felt welcomed and appreciated that the team was able to help me get auto insurance"
We responded:
"Thank you for the great review and for trusting us with your insurance needs. "
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Irma De Jesus

December 17, 2024

5  out of  5
rating by Irma De Jesus
"Martita is very nice , is always ready to help and she is very professional and she speaks Spanish very well!"
We responded:
"Hi Irma, thank you for the great 5 star review.. "
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paula fuentes

December 10, 2024

5  out of  5
rating by paula fuentes
"Marta is a very nice lady. I am very glad and satisfied with her service"
We responded:
"Thank you for the great 5 Star review. "
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Rey Serafin

November 20, 2024

5  out of  5
rating by Rey Serafin
"Great I like talking to the customer Service she's very friendly and she help me out to insurance my Car and Lower my monthly Payment I save a little bit"
We responded:
"Thank you for the great review. "
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Cindy Gh

October 21, 2024

5  out of  5
rating by Cindy Gh
"Estoy muy contenta con los servicios y atención al cliente , soy cliente de muchos años ya !!"
We responded:
"Thank you for the great review. "
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Stephanie Carrillo

October 1, 2024

5  out of  5
rating by Stephanie Carrillo
"Mario and his team are fantastic! We have multiple lines of insurance with him and always have gotten the best price and more importantly valuable and expert advice, priceless!"
We responded:
"Thank you for the great review and for trusting us with all your insurance needs. "
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William Carrillo

October 1, 2024

5  out of  5
rating by William Carrillo
"Great location for all types of insurance needs, the staff makes the difference, they’ll do and go the extra mile to make sure your are very well informed, specially on rates. Once again, the staff at this location knows and understands the customer’s insurance needs. Thank you STATE FARM Team!"
We responded:
"Thank you for your business. Please come back soon so we could review your other policies."
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Doris Garcia

October 1, 2024

5  out of  5
rating by Doris Garcia
"I highly recommend Mario Cristo for all your insurance needs! He helped me save a lot by bundling my auto and home insurance, and made the entire process smooth and easy. Mario is always available whenever I have questions or need assistance, and his team provides top-notch customer service. It's clear they truly care about their clients and go above and beyond to make sure everything is handled promptly and professionally. If you're looking for a reliable and friendly insurance agent, Mario Cristo is the one to call!"
We responded:
"Thank you for the great review and for trusting us with your insurance needs. "
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Robbie Garcia

October 1, 2024

5  out of  5
rating by Robbie Garcia
"I've had the best experience with Mario Cristo as my auto insurance agent. Not only did he help me save money by bundling my home and auto insurance, but he's always available whenever I need assistance. Mario and his team provide top-notch customer service, answering all my questions and handling everything with professionalism and care. I highly recommend him for anyone looking for reliable insurance services with a personal touch!"
We responded:
"Thank you for the detailed review. We truly appreciate your business. "
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Aadi Anand

September 30, 2024

5  out of  5
rating by Aadi Anand
"Can always count on them for giving great customer service every time. Fast responses and always reliable."
We responded:
"Thank you for the great 5 Star review. "
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Sharlyn Donoza

September 26, 2024

5  out of  5
rating by Sharlyn Donoza
"Very helpful people! Helped us quickly and effiecntly to get through the process of joining this insurance company."
We responded:
"Hi Sharlyn, thank you for the great 5 star review. "
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Carla Lopez-Reyes

September 7, 2024

5  out of  5
rating by Carla Lopez-Reyes
"Denise is great! The few times that I have called with my policy inquiries, she was extremely helpful. She answered all my questions thoroughly. She explained my policy in a way that I would understand clearly. I am very thankful!"
We responded:
"Thank you for the great 5 star review."
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Teresa Salazar

August 27, 2024

5  out of  5
rating by Teresa Salazar
"Mr. Mario Cristo has created an Office and Office Staff that are empathetic, professional and really care for the client!! Thank you guys, you know who you are, forever grateful!! I 💯 recommend this State Farm Office!"
We responded:
"Thank you for the kind words. We truly appreciate you as a customer."