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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chirag Desai

Chirag Desai

August 14, 2025

5  out of  5
rating by Chirag Desai
"Denise is always very helpful and efficient when I call with questions or changes to my insurance needs."
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Olivia Lerma

July 23, 2025

5  out of  5
rating by Olivia Lerma
"I just want Denise Pollock to be recognized for always being very patient with me and providing me with such good information when I am asking questions and that is a lot lol. she is very appreciated by me and I hope that her employer does as well. Good worker she should be recognized. Most of the times people are only recognized for the bad customer Service"
We responded:
"Thank you for the great 5-Star review. We are lucky to have you as a customer. Thank you for acknowledging Denise."
Profile photo of Liseth Oviedo

Liseth Oviedo

July 11, 2025

5  out of  5
rating by Liseth Oviedo
"I've had the pleasure of working with Denise, and I can her customer service is truly exceptional. She is always friendly and approachable, making every interaction pleasant and stress free. What stands out the most is her willingness to help find solutions no matter the situation. Denise is incredibly knowledgeable and provides clear and helpful information. Mario and his team especially Denis are very professional, reliable, and genuinely cares about helping their customers. I am so grateful for their help and highly recommend working with them. Thank you !!!!"
We responded:
"Liseth: Thank you for trusting us with your auto insurance needs. We truly appreciate your loyalty throughout these years. "
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Teresa Salazar

July 8, 2025

5  out of  5
rating by Teresa Salazar
"Mr. Mario Cristo has created an Office and Office Staff that are empathetic, professional and really care for the client!! Thank you guys, you know who you are, forever grateful!! I 💯 recommend this State Farm Office!"
We responded:
"Thank you for the kind words. We truly appreciate you as a customer."
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Rosa Salss

July 1, 2025

5  out of  5
rating by Rosa Salss
"Denises customer service is more than 5 stars. She is very supportive and present in my necessities and gets everything I need done with such a positive attitude. She goes beyond what is needed in her position and I appreciate her being our insurance representative. I couldn’t have asked for a better one."
We responded:
"Hi Rosa- thank you for the kind words and the great 5 Star review. "
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Cameron Pratt

June 24, 2025

5  out of  5
rating by Cameron Pratt
"If you are looking for an Awesome agent in West Covina, go see Mario Cristo. He and his team pride themselves on providing excellent customer service, you will not be disappointed."
We responded:
"Hi Cameron, thank you for your kind words and the great 5-Star review!"
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Jackie Lopez

May 16, 2025

5  out of  5
rating by Jackie Lopez
"Martha Chavez was very helpful thank you"
We responded:
"Hi Jackie, thank you for the great 5- Star review. "
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Blanca Pina

March 31, 2025

5  out of  5
rating by Blanca Pina
"Amazing how fast everything was done. Denise was amazing. Answered all my questions. Wonderful service."
We responded:
"Hi Blanca, thank you for the great 5- Star review. "
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nevaeh barrett

March 14, 2025

5  out of  5
rating by nevaeh barrett
"Great company! I recommend State Farm. Mario was very helpful with all the questions that I had. Great customer service."
We responded:
"Thank you for the 5 Star review. "
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Sthef G

March 14, 2025

5  out of  5
rating by Sthef G
"Great experience! Would recommend to anyone, great staff overall! See Mario or any staff member, they will take care of you."
We responded:
"Thank you for the kind words and great review. "
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17louii

March 13, 2025

5  out of  5
rating by 17louii
"Martha is always so helpful when helping me out with my account. She goes above and beyond. Always makes sure that I get the best deal"
We responded:
"Thank you for trusting us with your insurance business. "
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Steven Rowe

March 11, 2025

5  out of  5
rating by Steven Rowe
"Denise has always provided professional help with my State Farm account, offering accurate responses to my questions. She is patient and knows her stuff."
We responded:
"Thank you for the 5 star review. "
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Elid Martinez

March 3, 2025

5  out of  5
rating by Elid Martinez
"The agent martha it’s a great agent we are really satisfied with her service"
We responded:
"Thank you for trusting us with your insurance needs."
Profile photo of Chan Wilson

Chan Wilson

February 27, 2025

5  out of  5
rating by Chan Wilson
"Martha is so helpful and very friendly. I appreciate her great customer service."
We responded:
"Thank you for the great review. "
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Jessica Rivas

February 22, 2025

5  out of  5
rating by Jessica Rivas
"Súper recomendado excelente servicio al cliente Pregunten por Martha una persona muy atenta"
We responded:
"Gracias por confiar en nuestra oficina. Se le agradece su patrocinio."
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Jean Hurley

February 11, 2025

5  out of  5
rating by Jean Hurley
"Always a pleasure to call State Farm and speak with Denise Pollock, a long-time office manager I consider a friend. No matter the question or issue, Denise has always provided courtesy, professionalism and all the questions I put to her are answered immediately or she will find the answer and get back to me as soon as possible. I was quite pleased to find her still there to assist me upon the change of guard to Mario Cristo's office in West Covina. I consider her a great player on my team and so glad she is still there to assist me. Pretty sure Mario Cristo is happy he kept her!"
We responded:
"Hi Jean, thank you for trusting us with your insurance needs. We are lucky to have you as a customer and truly appreciate the kind word for Denise. "
Profile photo of Steven

Steven

February 4, 2025

5  out of  5
rating by Steven
"Mario is always there willing to help or answer any of my questions, the staff actually cares & they are very knowledgeable as well. I highly recommend you give them a call!"
We responded:
"Thank you for the 5 star review. "
Profile photo of Samantha Ramirez

Samantha Ramirez

February 1, 2025

5  out of  5
rating by Samantha Ramirez
"Martha Chavez was so helpful with reinstating my insurance, giving me a great price and was very knowledgeable. She’s so sweet, very personable and an overall great employee. So grateful to have her work with me."
We responded:
"Samantha, thank you for the 5 star review and for trusting our office with your auto insurance."
Profile photo of Joel Perez

Joel Perez

January 27, 2025

5  out of  5
rating by Joel Perez
"Buen servicio y micha amavilidad"
We responded:
"Hi Joel, thank you for the great review, we truly appreciate your kind words and your business. "
Profile photo of Alejandro Gutierrez

Alejandro Gutierrez

January 7, 2025

5  out of  5
rating by Alejandro Gutierrez
"Great experience Martha she help me a lot with my insurance needs .thanks"
We responded:
"Thank you for your great five-star review. We truly appreciate your business."
Profile photo of Angel Valladares

Angel Valladares

December 17, 2024

5  out of  5
rating by Angel Valladares
"Marta and the team have the best customer service. I felt welcomed and appreciated that the team was able to help me get auto insurance"
We responded:
"Thank you for the great review and for trusting us with your insurance needs. "
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Irma De Jesus

December 17, 2024

5  out of  5
rating by Irma De Jesus
"Martita is very nice , is always ready to help and she is very professional and she speaks Spanish very well!"
We responded:
"Hi Irma, thank you for the great 5 star review.. "
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paula fuentes

December 10, 2024

5  out of  5
rating by paula fuentes
"Marta is a very nice lady. I am very glad and satisfied with her service"
We responded:
"Thank you for the great 5 Star review. "
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Rey Serafin

November 20, 2024

5  out of  5
rating by Rey Serafin
"Great I like talking to the customer Service she's very friendly and she help me out to insurance my Car and Lower my monthly Payment I save a little bit"
We responded:
"Thank you for the great review. "
Profile photo of Cindy Gh

Cindy Gh

October 21, 2024

5  out of  5
rating by Cindy Gh
"Estoy muy contenta con los servicios y atención al cliente , soy cliente de muchos años ya !!"
We responded:
"Thank you for the great review. "